Dear Valued Trust Client:
Beginning on Monday, April 26, 2021, in line with many other financial firms, Clearstead Trust will start requiring "two factor authentication" enabled to enhance your online security, your account access, via Trust Reporter. Two factor authentication improves the security of your account by sending a passcode to your phone number (either text or voice call) to verify your identity. This prevents anyone but you from accessing your account, even if they know your password.
If you require assistance as you go through the steps to set-up two factor authentication, please contact Julie Webster or JoEllen Clark at Clearstead Trust (207-775-7200).