On or around April 25, 2021, TrustReporter (CIA) will begin requiring Two Factor Authentication (2FA) to enhance your online security. The currently used Security Questions will no longer exist. Two Factor Authentication (2FA) improves the security of your account by sending a passcode via text message (SMS) or voice message (via cell phone or landline) to verify your identity. This restricts anyone except you from accessing your account, even if they know your login and password.